FAQ

What makes The Bincho Grill unique? Our grills are specifically designed for yakitori-style cooking, featuring high-quality stainless steel construction, optimized airflow, and efficient charcoal usage for an authentic grilling experience.

What types of grills do you offer? We offer various sizes of yakitori grills, including the Bincho Grill Mini and the 24” Wide Body Grill, to cater to different cooking needs.

What kind of charcoal should I use? For the best results, we recommend using Binchotan charcoal. It burns hotter, longer, and cleaner than other types of charcoal, providing superior heat control and minimal smoke.

What is the easiest way to light Binchotan charcoal? The best way to light Binchotan charcoal is by using a charcoal chimney over our portable camping stove/burner It can take 20-30 minutes to fully ignite. Avoid using lighter fluid!

How do I extinguish and reuse charcoal? Our air-tight stainless steel bucket allows you to safely extinguish lit charcoal for future use, reducing waste and maximizing efficiency.

Can I use my Bincho Grill indoors? No, our grills are designed for outdoor use only. Using them indoors without proper ventilation can be dangerous due to carbon monoxide buildup.

How do I clean and maintain my grill? After each use, remove excess ash and food debris. Wipe down the stainless steel surfaces with a damp cloth and mild detergent. Avoid using abrasive cleaners that may damage the finish.

How do I clean the aluminum charcoal insert? Avoid oven and BBQ cleaners, degreasers, or any products containing sodium hydroxide, bleach, vinegar, or acids, as they can corrode aluminum and void the warranty. Use only dishwashing liquid soap and water (Dawn is recommended). Stainless steel wool scrubbers, heavy-duty scrubbing pads, and metal scraping tools can be used for tough stains.

Where can I buy The Bincho Grill? You can purchase our grills on our website and Amazon. Follow us on social media for the latest updates and promotions.

Do you ship internationally? Yes we do ship internationally

Do you offer replacement parts? Yes, we offer replacement parts and accessories for our grills. Visit our website or contact us for more details.

How can I get the most out of my Bincho Grill? Experiment with different grilling techniques, use high-quality ingredients, and follow us on social media for recipes and tips from our grilling community!

For additional questions, feel free to contact us at info@binchogrill.com